The website explains the service offers by the company, the terms and conditions surrounding new or existing service and customer service contact options.
The Comcast customer service contact email address is [email protected]
Comcast is a cable, Internet and phone provider in the United States. The headquarters for Comcast Cable is located in Philadelphia, PA.
From the official website, customers can quickly contact customer service if they have an account with the company.
If you do not have an account or online access, finding contact information is a bit harder.
Click here to leave a comment about your customer service experience.
Using the customer service email address, we sent an inquiry to the customer service department. According to the website, we should receive a response within 24 hours as long as we sent our email between a.m. When the Comcast customer service representative answered the call, they were helpful with my request of information concerning initial service. Another way to contact Comcast customer service through the email form here: AA/view Email Form Access.do? When we contacted customer service through the email form, we received an immediate, automated email response. An email inquiry to Comcast customer service resulted in a fairly quick response from the customer service team.
The response time was approximately 2 hours from the initial email.This satisfied us because we received communication from a representative instead of an automated response.We found only one customer service phone number on the Comcast website.This could mean customers have to wait longer on the phone, because all calls are routed through the same number no matter why the customer is contacting the customer service department.The mailing address on file with the corporate side of Comcast is: Comcast Corporate Headquarters One Comcast Center Philadelphia, PA 19103 There is no customer service address listed on the Comcast residential or business website.New or existing customers can visit the official Comcast website at